・ When using a credit / debit card as a payment method: Please register a credit card or debit card from a issuing country other than India. If you want to continue using 's service after 1st of October 2021 (JST), please make the following changes. ・ PayPal accounts linked to credit and debit cards issued in Indiaįor customers who cannot make any of the following changes, please complete the shipping procedure for all the packages at the warehouse before 0 (JST). Credit and debit cards issued in India Cards issued in India already registered in accounts will be canceled from the 1st of October 2021 (JST) The Reserve Bank of India (RBI) has modified regulations that require issuers to comply with new guidelines starting 0 (JST) for certain payment transactions using Indian credit and debit cards.ĭue to this, the following payment methods will not be available on from the 1st of October 2021 (JST). We apologize for any inconvenience caused this time, and we kindly ask for your understanding.Ħ Notice regarding restrictions on the use of cards issued in India Please do not hesitate to contact our Customer Support, if you have any questions and concerns. There also has been an announcement that there is a high possibility of delays regarding the packages destined to the countries which are not subject to the suspension. ・All countries and regions available in Īccording to Japan Post, this suspension is caused by measures such as the suspension of international mail, conducted due to the spread of the new coronavirus, and because of the substantial reduction in flight frequencies and cancellations of flights between Japan and certain countries. ・North and Central America: United States of Americaħ.Countries and regions subject to the temporal suspension of the acceptance of SAL: ・Europe: Slovakia, Belarus, North MacedoniaĤ.Countries and regions subject to the temporal suspension of the acceptance of EMS, Surface mail:ĥ.Countries and regions subject to the temporal suspension of the acceptance of Surface mail:Ħ.Countries and regions subject to the temporal suspension of the acceptance of AIR: ・North and Central America: Canada,El Salvador,ģ.Countries and regions subject to the temporal suspension of the acceptance of EMS: ・Middle and Near East: Saudi Arabia,United Arab Emirates,IsraelĢ.Countries and regions subject to the temporal suspension of the acceptance of EMS, AIR and Surface mail: ・Oceania: Australia, Guam, Saipan, Fiji, New Caledonia ・North and Central America: Costa Rica, Barbados,Puerto Rico (Surface mail is still available for these destinations.) If you would like to choose DHL, please click "Contact Us" ( ) and select "DHL shipment" at "Type of inquiry".ġ.Countries and regions subject to the temporal suspension of the acceptance of EMS and AIR Since DHL is not the main shipping method offered by tenso, you are unable to select DHL directly at your My Page while proceeding to checkout. *For packages destined to Russia by DHL, only a corporate company address is applicable. However, is able to still ship packages via DHL to all the countries listed below except for ［India］ and ［Nepal］. ※Shipping services of EMS and AIR(JP Post) to United Arab Emirates and Israel have been resumed since July 30th(Fri.). Japan Post announced that the acceptance of packages under certain shipping methods, destined to certain countries and regions, will be suspended from April 1st until further notice.
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